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Privacy and Cookie Policy

OUR COMMITMENT:  process and protect your Personal Data received via our various channels, professionally, ethically and in compliance with current regulations.

 

1. Definition

“Service(s)” : all Services accessible online (website, etc.), via customer service, emails, newsletters or others relating to the activities of vojaze , whether paid or not.

“Mobile Application(s)” : refers to any software, application, widget or plug-in downloaded to a mobile device (smartphone, tablet, laptop as well as any device with an operating system allowing download, install, operate and update such applications).

If the Mobile Application includes notification or location features, please refer to sections 3.6 and 3.7 below.

“You” and “Your” : refers to any user of the Services, registered or not, who accesses one of the paid or free Services.

“We” and “Our” : refers to the company vojaze as well as any company owned or operated, directly or indirectly, by any company in which the company vojaze holds a stake and may collect or process your personal data and cookies, as well as their respective service providers located in Belgium or abroad.

“Group” : refers to any company owned or operated, directly or indirectly, by any company in which the company vojaze  holds a stake and may collect or process your personal data, your traffic and location data and cookies, as well as their respective service providers located in Belgium or abroad.

 

2. Who are we?

Website : www.vojaze.com 

Owner :  vojaze (hereinafter, “vojaze ”) with its registered office at Avenue Louise 349, Brussels, Belgium registered with the Banque Carrefour des Entreprises under number --------- and whose VAT number is ---------

Creator : vojaze – info@vojaze.com

Publication manager :vojaze – info@vojaze.com

Host : Wix

 

3. Privacy and protection of your data

We respect the highest standards for the protection of privacy and personal data when using our Services.

 

3.1 When and why do we collect information about you?  

You may be asked to provide information about yourself when registering on our Services. Certain information may be mandatory to access it.

We may collect and process your personal data when we correspond with you. So when you call us, send us an email or use the contact form, your address, the subject of your message and any other information you choose to share with us will be used to process and follow up on your requests.

 

3.2 What type of information do we collect?

In general, you can visit our Services without telling us who you are or providing us with any personal information. However, when you visit our Services, certain information may be collected.

More specifically, we may collect and process your personal data when we correspond with you. So when you call us, send us an email or use the contact form, your personal data, your address, the subject of your message and any other information you choose to share with us will be used to process and follow your requests.

 

3.2.1 Personal information

The personal information that we collect includes, without this list being exhaustive, your name, postal address, email address, landline and/or mobile telephone number, bank details and any other information relating to the use of our Services.

 

3.2.2 Non-personal information and traffic data

Certain non-personal information is also collected, such as for example the version of your Internet browser (Firefox, Chrome, Safari, Internet Explorer, Opera, etc.), your operating system (Windows OS, Mac OS, etc.), the language used, the IP address of the computer or mobile device you use to browse or use our Services, the identity of your ISP (Internet Service Provider), the site from which you are visiting our Services, the keywords and additional modules available to deliver content, the pages of our Services that you visit and in what order as well as the date and duration of your visits.

 

3.2.3 Cookies, tags, pixels and behavioral trackers

Finally, the Services, including advertising content that may be displayed in advertising spaces, may use cookies, beacons, transparent pixels or other behavioral trackers and audience evaluation technologies, intended to identify the software. navigation of your computer or mobile device while you browse our Services.

This allows to :

– navigate without having to re-enter personal information for each new page

– personalize your browsing experience on our Services

– present personalized advertisements based on your browsing behavior

You have the option, at any time, to prevent the use of cookies by modifying the settings of your internet browser or by using one of the solutions described in article 4 of our Privacy Policy.

 

3.3 Who has access to your information?

Information collected about you or your use of the Services may be used to provide our Services to you.

All precautions have been taken on our databases to keep your information in a secure environment. Only a small number of our employees have access to your information, which is only accessible when necessary. The personal information you provide to us is neither accessible to third parties, nor transmitted, nor sold or exchanged, except in the cases described in our Privacy Policy and on the condition that you have been informed in advance and that you have consented to it or in the hypothesis where you would not have opposed it. Data processing carried out by other entities of our Group or by a third party is subject to their own confidentiality and privacy policies.

We and our Group may send you promotional offers regarding our products and services, unless you exercise your right to object to these mailings in accordance with our Privacy Policy. We may also send you promotional offers from our partners, provided that you have been informed in advance and have expressly consented to them, unless you have chosen not to receive these offers when you registered. Your choice can be changed at any time.

If you do not wish to receive special offers from us, from the Group or from our partners, you can indicate this when registering or at any other time by contacting us (by email or using the contact form on our Services).

We may occasionally share socio-demographic or behavioral information, which does not include names, with selected partners to enable them to target their advertising (by age, gender, etc.). In this case, we will not send these partners any personal information that could identify you.

We may transfer (or make accessible) your personal information to trusted third parties who process personal information on our behalf or provide us with services related to our Services (animation, management). We only transfer what is necessary to this third party to perform its service and its contractual obligations.

In order to comply with applicable mandatory laws and regulations, we may disclose information about you to third parties, including relevant public authorities.

Finally, we may share anonymous and aggregated information about visitors to our Services with third parties, including advertisers, business partners, sponsors to analyze consumption trends and patterns as well as improve our Services.

Our Services may contain links, widgets or social media plug-ins from other sites or services that are not covered by this Privacy Policy. We invite you to refer to the privacy and cookie policies of these other sites or services.

We, our Group, our subsidiaries and our data processing providers operate internationally. Accordingly, your personal information may be transferred to any location in the world where We, our Group, our subsidiaries and our data processing providers are established, including to countries where the legislation relating to the protection of personal data differs from that which exists in Belgium. This transfer takes place in accordance with Belgian legislation relating to the protection of personal data and under conditions enabling the security of your personal data to be guaranteed.

 

3.4 Your rights 

You can access or request access to information about you to modify it, delete it or prohibit us from using it.  This does not take into account data stored for administrative, legal or security purposes. To exercise any of these rights with Vojaze, we invite you to send us an email accompanied by proof of identity, to the email address info@vojaze.com.

 

3.5 How to terminate your information services (“Newsletter”)?

You may, at the time of registration or at any other time thereafter, request to receive and subsequently request to no longer receive, free of charge, newsletters and/or promotional offers that We, an entity of the Group and/or our partners will send you by email or text message.

If you have subscribed, through other Services or Mobile Applications of our Group, to informational services by email (newsletter) or by SMS, you can request to no longer receive them by following the instructions at the end of every email or SMS.

 

3.6 Notifications on our Mobile Applications

Our Mobile Application may include notifications that may be displayed on your mobile device. The online platform from which our Mobile Application can be downloaded to your mobile device determines, under its sole responsibility, the parameters compatible with the operating system of your mobile device allowing you to authorize or refuse the use of the notification features.

Please refer to the general conditions of use of the distribution platform from which our Mobile Application can be downloaded to your mobile device. Please also refer to your mobile device settings to configure your notifications. You can change the notification settings of your Mobile Application at any time to allow or deny the use of notification features.

 

3.7 Location on our Mobile Applications

The location of your mobile device is your responsibility.

Our Mobile Applications may contain location features for your mobile device or our Services. The online platform from which our Mobile Application can be downloaded to your mobile device determines, under its sole responsibility, the parameters compatible with the operating system of your mobile device allowing you to authorize or refuse the use of the location features.

Please refer to the general conditions of use of the distribution platform from which our Mobile Application can be downloaded to your mobile device. Please also refer to your mobile device settings to configure location. You can change the location settings of your Mobile Application at any time to allow or deny the use of location features.

Location features may allow us to provide you with access to our Services or Personalized Services based on your location. This also allows us to send you personalized information, content, Services or commercial offers that match your interests and location.

 

4. COOKIE Policy

Our Services use automatic navigation data collection systems, such as cookies. This Cookie Policy informs you what cookies are, what types of cookies are placed on your computer or mobile device when you visit our Services and what they are used for.

 

4.1 What is a cookie?

A cookie is a small file placed on your terminal (computer, tablet or mobile device) by a website or mobile application. A cookie does not contain any intelligible information but allows a link between a terminal and other information relating to your experience on our Services as well as the preferences you have expressed while using these Services. A cookie may also collect information about your usage habits of the Services.

No one other than us can have access to the information contained in the cookies that we distribute through our servers. This information and data is collected directly and automatically by our Services.

 

4.2 What are cookies used for?

We mainly use cookies to operate and provide access to our Services.

The information collected will be processed in order to optimize your use of the Services by:

– allowing you to continue browsing our Services without having to re-enter certain personal information on each new page,

– personalizing your browsing experience or offering you personalized advertisements based on your browsing behavior.

We use cookies in connection with functions such as country selection, language, location, catalog navigation and generally in connection with the use of the Services. Acceptance of automatic data collection and cookie use procedures is necessary to use the Services. If you have blocked or deleted certain cookies, we cannot assure you that all web pages or Services will be able to be displayed.

Cookies are also used by our affiliate links allowing our partners to know the original site you visited.

The cookies we use:

– essential cookies: these cookies are necessary for the operation of the site and cannot be deactivated. These cookies are only set in response to actions you have taken such as language, currency, login session, privacy preferences. You can configure your browser to block these cookies, but this may affect how our site functions.

– functional cookies: these cookies allow our site to offer additional functions and personal settings. They may be set by us or by third-party service providers that we have placed on our pages. If you do not allow these cookies, these or some of these services may not function properly.

– analytics cookies: these cookies allow us to measure visitor traffic and see traffic sources by collecting information in datasets. They also help us understand which products and stocks are more popular than others.

– marketing cookies: these cookies are generally set by our marketing and advertising partners. They can be used by them to create a profile of your interest and later show you relevant ads. If you do not allow these cookies, you will not see ads targeted to your interests.

 

4.3 Your rights

We need your consent to place cookies on your computer and other devices. You always have the possibility of preventing the use of cookies by modifying the options of your internet browser or by using one of the solutions described below.

 

4.4 Your choices regarding cookies

There are several cookie management options available to you.

 

4.4.1 Use the management tool provided

To manage your preferences regarding cookies and other trackers, click here.

 

4.4.2 Change the settings of your navigation software

It is possible to modify the settings of your browser software in order to prevent the placement of third-party cookies.

Any modification of your cookie settings on your browser software or on your mobile device may make your navigation on the Services less pleasant. In some cases, you may also be unable to use the Services. However, you can adjust and modify your cookie settings at any time as described below. A number of options are available through your browser.

You can configure your browser either to store cookies on your computer or mobile device or to refuse cookies systematically or based on their origins. You can also configure your browser so that a message appears whenever a cookie may potentially be stored on your computer, asking you whether you wish to accept or decline it.

For more information, please refer to article 4.4.2.3 “How to control cookies using your browser”.

 

4.4.2.1 Allow cookies

You can control the storage of cookies on your computer. You can set your preferences and change them, free of charge and at any time, using your browser settings.

If you have configured your browser to store cookies on your computer or mobile device, cookies from pages and content you have viewed may be temporarily stored on your computer or mobile device in a dedicated location. These cookies can only be read by their sender.

 

4.4.2.2 Refuse cookies

If you refuse to have cookies stored on your computer or mobile device or if you delete those that are already stored, you will no longer be able to use certain features necessary to browse our Services.

This will affect, for example, content or services that can only be accessed by logging in. Additionally, we and our service providers will no longer be able to identify your browser, language, display settings, or country. We cannot take responsibility for the consequences of less efficient functioning of our Services due to your refusal to store cookies or their deletion.

 

4.4.2.3 How to control cookies using your browser?

The procedure for managing cookies and your preferences differs depending on the browser.

Below you will find the procedure to follow to manage your cookie preferences depending on the browser:

– for Internet Explorer™: http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies 

– for Safari™: http://support.apple.com/en-gb/HT201265 

– for Chrome™: https://support.google.com/chrome/answer/95647?hl=en 

– for Firefox™: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-… 

– for Opera™: http://www.opera.com/help/tutorials/security/cookies/  

 

5. Questions? 

If you have any questions, do not hesitate to contact us via the email address info@vojaze.com

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